Effective Date: [20/09/2024]
At SkintiqueBeauty, we are committed to safeguarding and respecting your privacy in accordance with the UK General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website.
1. Information We Collect
We collect the following personal data:
• When you make a purchase: Name, email address, billing and shipping addresses, payment details.
• When you create an account: Username, password, contact information.
• When you subscribe to our newsletter: Email address.
• When you contact customer support: Name, email address, message details.
We also collect automatically:
• Your IP address, browser type, and browsing behavior on our site (via cookies and other tracking technologies).
2. Legal Basis for Data Processing
Under the UK GDPR, we process your personal data based on the following legal grounds:
• Contractual Necessity: Processing your data to fulfill orders and provide services.
• Legitimate Interest: Improving our services, providing customer support, and marketing our products (where consent has been given).
• Legal Obligation: Complying with legal requirements, such as tax obligations.
3. How We Use Your Information
We use your personal data for the following purposes:
• Processing and fulfilling your orders.
• Communicating with you about your orders and promotions.
• Providing customer support and responding to inquiries.
• Improving our website, products, and services.
4. Data Sharing
We only share your personal data with trusted third parties, such as:
• Payment processors (e.g., Stripe, PayPal).
• Shipping providers (e.g., Royal Mail, DHL).
• Analytics services (e.g., Google Analytics).
We do not sell or share your data for third-party marketing purposes.
5. International Data Transfers
We ensure that any data transfers outside the UK are subject to adequate safeguards in line with UK GDPR regulations.
6. Your Rights
You have the following rights under the UK GDPR:
• Access: Request a copy of the data we hold about you.
• Correction: Request that we correct inaccurate or incomplete data.
• Deletion: Request the deletion of your data where it is no longer necessary for the purposes we collected it.
• Data Portability: Request the transfer of your data to another organization.
• Objection/Restriction: Object to or request a restriction on processing.
• Withdrawal of Consent: If processing is based on consent, you may withdraw it at any time.
To exercise your rights, please contact us at support@skintiquebeauty.co.uk.
7. Data Retention
We retain your personal data only for as long as is necessary for the purposes outlined in this policy or to comply with legal obligations.
8. Cookies
Our website uses cookies to improve user experience and analyze traffic. You can control cookie settings in your browser.
9. Complaints
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: support@skintiquebeauty.co.uk.
Phone: 07405263202
Address: Manchester